Frequently Asked Questions

Everything you need to know about your Maxpedition gear and orders.

What kind of materials are used in Maxpedition products?

We use high-grade, water and abrasion resistant light-weight ballistic nylon fabric, treated with Teflon fabric protector for grime resistance and easy maintenance.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-7 business days within the United States, depending on your location and the shipping method selected at checkout.

What is your return policy for gear and apparel?

We accept returns of unused, unwashed items in their original packaging within 30 days of purchase. Please note that certain clearance items may be final sale.

Do you offer a warranty on your products?

Yes, Maxpedition products are warranted to the original owner against defects in materials and workmanship for the lifetime of the product.

How should I clean my Maxpedition bag?

We recommend cleaning with a damp cloth and allowing the item to air dry naturally. Do not machine wash, use detergent, or use bleach as it may damage the protective coatings.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.